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Employer - DHL Express
Job Description

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. DHL UAE is the recognized market leader in Express logistics and an Employer of Choice - ranked consistently as Great Place To Work in the UAE for 5 consecutive years, with a 2019 global ranking at #4!
Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit

The Trainer will be responsible for delivering, arranging and coordinating training, managing all training documents and records, conducting training needs analyses, and helping to manage the overall relationship between HR (L&D) and the business. They will help to work towards the team’s overarching objective of raising the profile and perception, quality and accessibility of learning and development activities within DHL Express – UAE , in order to achieve the DPDHL Express’s vision of ‘To become the greatest international express company in the world’

Administering Employee Training Programs and related L&D activities
Assisting with the administration of all the DHL Express global training programs.
Administering the internal systems and processes training for all new and existing employees.
Managing and administering the training reporting process, generating reports and updates for HODs, and business heads.
Coordinating training needs analysis sessions with the business, assisting with the collection and assimilation of TNA feedback and actions.
Looking after L&D mandatory related licenses and ensuring these are renewed on time.
Dealing with all logistics for training events, workshops, learning cafés and programs – booking rooms, sending invitations, reminders, attendance lists, feedback forms, liaising with IT, procurement and travel desk to organise F&B, IT A/V and travel arrangements followed by administering the activities internally related systems
Supporting with initiatives to raise the profile of the L&D function, writing and collecting from others materials for L&D magazine, sending out regular updates
Managing training schedules and timetables, communicating these as appropriate.
Maintaining training records (attendance lists, schedules, feedback, records and reporting) and preparing/ disseminating materials (PP slides, handouts, feedback forms). Preparing feedback reports and dealing with post-training follow up, for all internal training.
Maintaining and reviewing the L&D intranet page, adding new content, and communicating this to the business. Designing /Developing Training Program Plans and Budgets
Participating in the discovery stage, designing/developing of training program plans to support country business plan.
Working with the L&D team on the development of the local learning /training programs, ensure alignment of training objectives with the country business plan to effectively impact key business indicators.
Conducting TNA to identify performance gaps and working with managers to develop and implement appropriate training to or learning programs that addresses performance gap evolved from the

Location - UAE
Date Posted - 18 Feb 2020
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